2025
Virtual Assistant
Client
HiAva
Year
2025
Industry
SaaS
Duration
16 Weeks
Services
Brand Identity
UI UX Design
Web Design
Website Link
Overview:
Pantha developed Hi Ava as an AI powered virtual assistant built specifically for the real estate sector. The objective was to create a smart, always on digital layer that supports estate agents by handling initial enquiries, qualifying leads and improving response times. The focus was on combining automation with clarity, ensuring the technology enhances service rather than replacing human interaction.
Challenges:
Estate agencies lose opportunity through delayed responses, missed enquiries and inconsistent follow up. The challenge was to design an AI solution that feels intelligent and trustworthy while remaining simple to implement. It needed to integrate naturally into agency workflows, answer property specific questions accurately and maintain a tone aligned with premium service standards. Balancing automation with brand voice and user confidence was critical.
Conclusion:
The result is a streamlined AI assistant that improves engagement, captures high intent leads and supports agents outside traditional working hours. Hi Ava enhances efficiency without compromising professionalism, creating a scalable digital asset for forward thinking estate agencies. It positions its users as technologically progressive while strengthening client experience and conversion potential.